FAQ

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.Shipping is done from Nigeria

How long will it take to get my order?

It depends on where you are. Orders processed within local will take 2-3 business days to arrive. International deliveries can take anywhere from 3-5 business days. Delivery details will be provided in your confirmation email.

How can I pay on your site?

We accept major debit/credit cards (local and international) on our platform. We also offer bank transfer payment options, which should be made within 24hours of order placement to prevent order cancellation. Your order will be shipped as soon as we receive the funds.

 

How do I contact Nigerianbraids customer service?

You can call us on +23408095226772  during normal business hours Monday-Friday 9:00AM – 6:00PM WAT or by emailing us at admin@nigerianbraids.com

 

Do you offer wholesale purchase?

Yes we do. Please kindly send an email with your request to oneandko.com. Please give 1-3 working days for revert.

 

What shipping carriers do you use?

We use DHL for local and international deliveries. 

 

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

 

What happens to my payment information after my transaction is processed?

Nigerianbraids tries to be very proactive in protecting all of our client’s information. Credit card information is Never stored and all transactions are done on secured pages.

 

Can I sign up to your newsletter?

Yes! Just enter your email below, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.